Privacy Policy

TOV Connect Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tovconnect.com.ng (the "Website") or use our services. By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, or mailing address provided when you register, contact us, or subscribe to our newsletter.
• Account Information: Username, password, and other credentials used to access our services.
• Payment Information: Billing details, such as credit card information or other payment methods, processed through secure third-party payment processors.

b. Non-Personal Information

• Usage Data: Information about how you interact with the Website, including IP address, browser type, device information, pages visited, and time spent on the Website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

c. Information from Third Parties

• We may receive information about you from third-party partners, such as social media platforms or analytics providers, when you link your accounts or engage with our services through their platforms.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain the Website and our services.
• To process transactions and fulfill orders or requests.
• To communicate with you, including responding to inquiries, sending updates, or notifying you about changes to our services.
• To personalize your experience and deliver tailored content or advertisements.
• To analyze Website usage and improve our services, functionality, and user experience.
• To comply with legal obligations and protect our rights, property, or safety, or that of our users.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Website, processing payments, or delivering services, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of TOV Connect Ltd, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly agree to share your information with third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. You can manage your cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Necessary for the Website to function properly.
• Analytics Cookies: Help us understand how users interact with the Website.
• Marketing Cookies: Used to deliver personalized advertisements.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to or restrict certain types of processing, such as marketing communications.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at info@tovconnect.com.ng. We will respond to your request in accordance with applicable laws.

7. International Data Transfers

TOV Connect Ltd operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

8. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on the Website with a revised "Last Updated" date. Your continued use of the Website after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: